Job Description

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Technical Support Engineer

Hiox Softwares
  • L1 Server Support Engineers rely on technical expertise to solve our customer's most challenging problems.
  • 0 - 1 yr of experience in Linux and Windows Server Administration and Support.
  • Knowledge of UNIX/Linux operating systems.
  • Good Knowledge in Linux and Windows Server Administration, Hosting, Plesk, cPanel and DirectAdmin, DNS Binding, MS SQL Server, SSL Configuration, FTP / SFTP Setup, Email Setup, Backup.
  • Identify and combat unusual DDoS attacks. Knowledge in network technologies
  • Knowledge in Web servers (Apache, IIS, Nginx, LiteSpeed, NodeJS)
  • Knowledge in Content Management Systems (CMS) like WordPress, Codeigniter, Magento
  • Knowledge in Cloud-based Monitoring Service for Servers and Websites
  • Knowledge in script writing in PHP, Python, Bash, or other programming languages.
  • Quickly responds to incident alerts and support calls. Identifies, and coordinate with teams that are critical to the events resolution.
  • Monitor the database related activities, respond calls from the Application support and developments teams.
  • Monitor the backups, recovery errors, respond to the request regarding the restoration of the DB
  • Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, High Memory utilization, Application tuning and Query tuning
  • Ability to Multi Task and strong escalation management and leadership skills.

Job Overview

  • Published On :
  • Job Type : Full time
  • Experience : 0 - 1 Year(s)
  • Job Location : 7-A-F,,GANESHA COMPLEX CAMPUS,N K PALAYAM,SINGANAL, LUR, COIMBATORE, Tamilnadu, India
  • Industry : IT Services & consulting
  • Departments : IT & Information Security
  • Category : IT
  • Salary : 2 - 3 Lpa

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